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Frequently Asked Questions

Can I use PicMa Studio without paying?
If you want to remove the watermark of the processed image, you need to subscribe to PicMa Studio. If you're not sure whether to subscribe, it's easy to start a one-time free trial.
Once the trial ends, paid renewals will begin automatically. To avoid unnecessary charges, please remember to cancel the automatic subscription at least 24 hours before the end of the free trial if you no longer want to use the service.
How do I cancel my PicMa Studio subscription?
To cancel your subscription to PicMa Studio, please follow the steps below:

• Click Login in the upper right corner of the screen and enter your login information;
• Click on the avatar in the upper right corner > Subscription Management > Follow steps to cancel your subscription;
• Confirm Cancellation Request;
• ⚠️ If you signed up for a free trial and then decide not to start your subscription, be sure to cancel at least 24 hours before the trial ends to avoid unnecessary charges.
What is PicMa Studio? How can it help me?
PicMa Studio is your online photo-enhancing AI partner.
Based on leveraging state-of-the-art AI technologies, we provide you with top-notch photo enhancement and colouring effects, along with powerful portrait processing AI technologies for you to create unique selfies or restore your shabby old photos online. With only one click, your photo quality will be improved without losing its detail and nature.
What’s the difference between the PicMa mobile app and PicMa Studio?
PicMa Studio extends the functionality of PicMa in the browser and on the desktop - editing without transferring pictures from PC to smartphone.

Because PicMa Studio and the mobile PicMa app are developed separately and respond to different needs, there are some slight differences in settings and functions. Many additional features and editing possibilities will be added to PicMa Studio soon to improve your experience!

Also feel free to check out our mobile app - it's developed for iOS and Android devices and helps you enhance your phone's photos anytime, anywhere!
How do I request the ensure of my data?
Don't worry, for your information security, PicMa Studio will not store your data on our server. If you want to cancel your account, please send an erasure request to our dedicated team following the steps outlined in the How do I cancel or edit my account article.

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